Mystery Shopping Can Increase Your Bottom Line
Identify Your Business Opportunities
Give Your Customers The Experience They Want

What You Don’t Know, Can Hurt You !

Mystery Shopping and Satisfaction Surveys are ways to find out what your customer really experience, what they expect, whether they will return and what they tell your friends about you. Knowing this can do so much more for your bottom line than just identifying major errors. Mystery Shopping Programs are absolutely more cost effective than you think! Proudly serving Canada & the USA for all your mystery shopping needs.

Need Mystery Shopping?

Want To Be A Mystery Shopper?

Mystery Shopping

Our customized Mystery Shopping Program provides you with the unbiased feedback to improve your overall customer experience which will result in greater sales and profits.

Surveys

Our team of shoppers are trained to audit: -customer experience and expectations -employee selling skills and product knowledge -quality assurance -pricing and merchandising -site safety, cleanliness and brand image -process or franchise compliancy

Analyze

We will gather and analyze the unbiased data. We can create custom reports with graphs to easily see results and trends.

Training Programs

Our Shopper Intelligence team will recommend solutions, training programs, best practices, reward and incentive programs to improve your services and drive shopper conversions.

  • OK TIRE
  • JUMP+
  • NEW BRUNSWICK LIQUOR CORP.
  • KIA / MITSUBISHI
  • YOUR NEIGHBOURHOOD CREDIT UNION
  • THE CO-OPERATORS

350,000

Shoppers / Contractors

10,500

Locations Served