Shoppers Confidential breaks the silence on ‘silent shopper’ scams | SC - Mystery Shopping

Shoppers Confidential breaks the silence on ‘silent shopper’ scams

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TORONTO, May 24, 2017 – Any legitimate mystery shopping provider will tell you that in this industry, if it seems to good to be true, it probably is.

In response to an increase of fraudulent mystery-shopper activity, one reputable international company is speaking out. Shoppers Confidential has been providing mystery shopping services for over 40 years. They play a key role in the acceleration of clients’ customer service and revenue goals.

They’re warning consumers to do their due diligence and research companies online before signing-on, accepting money or completing work; noting that any legitimate company will be a member of the Mystery Shopping Provider Association of North America (MSPA).

Scammers will often use existing company names to lure employees, along with fraudulent cheques or money orders instructing the recipient to keep a portion and ‘wire’ the rest back to the company – something a legitimate company would never do. Consumers should be weary of any employment offers they receive by text or mail and should always direct questions to the contact number on a company’s website, never to the number listed in the letter or message.

Shoppers Confidential lists three key principles legitimate companies practice.

1.     100% won’t pay before the work has been done

2.     100% won’t ask you to send them money

3.     99% will Pay using PayPal or e-transfer (not by cheque)

To learn more about identifying mystery shopping scams watch this video or read the blog.


Associated links

·      CBC News article

·      Shoppers Confidential

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