Top 5 Things Mystery Shopping can do that Online Reviews Can’t
Mystery Shopping vs Online Reviews: Top 5 things that Mystery Shopping can do for your business that relying on social online reviews simply can’t do.
Insights With A Cause
We are giving back through Plan Internationals ‘Because I’m a girl’. We will donate 5% of new program revenue through our ‘Insights with a cause’ program.
Measuring Customer Experience Is Not Enough
What you can improve, you can measure. Measuring customer experience is only the start of the journey of improvement and we can help measure and improve.
Maximizing Your Franchise Sales
Franchise sales are on the rise. Ensure your franchise brand is attracting, gaining and keeping investors with insights into each step of your processes.
We’ve Teamed Up with Get Ready Inc. for a strong COVID-19 Action Plan!
Shoppers Confidential has teamed up with Get Ready Inc. to ensure businesses are prepared for reopening during the COVID-19 Outbreak and beyond.
Responding To Social Reviews: The Good, The Bad and The Weird
Responding to social reviews on Google (etc.) is increasingly more important to your business and your overall customers’ experience, but why and how?
7 Ways To Run A Customer Experience (CX) Program On A Budget
Customer Experience (CX) Programs may have run on a tight budget, but not investing in any CX program for your business can cost more than you think.
4 Step Plan: reopening Safely During COVID 19
Reopening safely amid COVID-19 is essential for every business. Let Shoppers Confidential create a 4-Step Plan with a toolkit customized to your business.
Mystery Shoppers Can Benefit From MSPA Americas
Mystery Shoppers Providers Association, MSPA, has lots of information for Mystery Shoppers. We, SCI, are a proud registered member of the MSPA Americas.
Mystery Shopping Is Now Easier, With An App!
Now you can app mystery shop, right on your smartphone! Shoppers Confidential uses Mobi-Audit and Gigspot to extend our shopper base.