Our customized Mystery Shopping program provides unbiased feedback to improve your overall customer experience. This results in greater sales and increased profits.
Surveys
Our shoppers are trained to audit customer experience and expectations ; as well as employee selling skills, product knowledge, pricing, site safety, cleanliness, brand image and more.
Analyze
We gather and analyze the unbiased data to create custom reports in order to easily find results and trends.
Training Programs
Our shopper intelligence team recommend solutions, training programs, best practices and reward incentive programs to improve your services and drive shopper conversions.
