Notice: Have you been contacted and asked to cash a check? This is NOT from Shoppers Confidential, please report this to the local authorities or fraud agency. More Info
-
Learn How To Increase Your Bottom Line With Mystery ShoppingGET A QUOTE -
Identify Your Business OpportunitiesMORE INFORMATION -
Let Us Show You
What Your Customers Are Saying
Voice of the Customer (VoC)TALK TO AN EXPERT -
Give Your Customers The Experience They DeserveMORE INFORMATION
What you don’t know CAN hurt you!
Mystery shopping and customer satisfaction surveys, also known as Voice of the Customer (VoC), are proven and effective techniques to uncover what your customers are experiencing.
Need Mystery Shopping or VoC?
Want to Be a Mystery Shopper?
Mystery Shopping
Our customized mystery shopping program provides unbiased feedback to improve your overall customer experience. This results in greater sales and increased profits.
Customer Satisfaction Surveys
Customer satisfaction surveys are commonly referred to in the industry as Voice of the Customer (VoC). VoC is a multi-source insight platform that focuses on customer needs and expectations. It is crucial for the ongoing improvement of your customer service, products, and brand image.
Analysis
We provide visually appealing and easy-to-use analytical tools to help you see trends through your customized dashboard. We put your data into an easy to follow action plan to help you make confident, data-driven decisions. What gets measured gets done!
In-Store Product Placement Audits
Verify that your retail partners have your products placed exactly as per your agreements, looking their best, and maximizing exposure and sales! You invest significantly in product placement and branding, and we can help you to ensure that you get your money’s worth.
- Ste. Anne's | A Haldimand Hills Spa
- PC Financial
- Arctic Spas
- The Drake Hotel
- Loblaw Digital
- Disney's Magical Express
- Dallas Stars
- Dallas Mavericks
- American Airlines Center
- Pepsi Center
- Denver Nuggets
- Colorado Avalanche
- Rogers Place
- Cadillac Fairview
- Bosch
- B/S/H
- Crabby Joe's
- Tempur-Pedic Canada
- DKNY
- Harley-Davidson Canada
- Maple Leafs Sports + Entertainment
- OK TIRE
- JUMP+
- KIA / MITSUBISHI
- THE CO-OPERATORS
350,000
Shoppers / Contractors
10,500
Locations Served
Like Us On Facebook
Follow On Twitter
Follow Us On Instagram
Follow Us On Youtube
SERVICES
Our Twitter Feed
Spring is almost here! Does it feel like it where you live?https://t.co/3A32E3dySN
We would like to welcome two new team members to SCI! Lucie and Alison both have great industry experience and we are thrilled to have them join our team, welcome! #welcomeaboard… https://t.co/ISXIncglsG
#RouteShopping available all across #Canada. Build a route and make some #money while the weather is turning nicer! Assignments are bonuses and can add some extra with two or more… https://t.co/dXGZyoMvg8
- Toll Free: 1-866-959-0516
- HEAD OFFICE LOCATION:
500 King St West, Suite 300
Toronto, ON
M5V 1L9
US LOCATION:
California, USA
3503 Jack Northrop Ave
Ste # M7178
Hawthorne, CA
90250 - julie@shoppersconfidential.com
Shoppers Confidential Inc. is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
©2019 Shoppers Confidential | Privacy Policy