Internal business audits and analyses protect the backbone and bottom line of your business by ensuring you’re operating within the legal confines required of your company. Confirming that your business is compliant, and employees are operating with integrity will not only help keep your doors open, but it will also safeguard your reputation.

Internal audits and business research analyses can reveal gaps, risks and opportunities for improvement with regards to how well your employees and operations are aligning with government regulations and business best practices.

Specialized Internal Business Audit & Analysis Services

Shoppers Confidential has worked with companies across a wide breadth of industries, and we understand that oftentimes business owners don’t even realize when their organizations are failing to meet their internally-set guidelines, guidelines set by overarching agencies or even guidelines set by their own customers.

That’s why it’s so important to enlist the help of professional internal audit and business research services of Shoppers Confidential. Our team can help you better understand what needs to be fixed and what are the best ways to go about doing so. We will provide an objective internal business audit and analysis of whichever elements of your business you identify as priorities.

Our team of customer experience and business analysts will position you to more effectively celebrate and train employees, while also reforming habits and processes to deliver on your mission while mitigating risk. We look forward to showing you the power of our strategic company audits to provide you with peace of mind.

Internal Compliance Success is Linked to Employee and Customer Experience Success

Customer Experience is like a flywheel, each step along the customer journey impacts the experience.  Internal Auditing ensures that your locations are being compliant to what the brand requires, or what local government requires to be checked.  Did you know that most locations that do not do internal audits, or consistently score low on internal auditing can also see a co-relation to measurements of the customer and employee experience?  In other words, if you score low in internal auditing, your customers and employees are scoring it low too for their experiences.  Join an internal Audit program with one of these other journey measurements to ensure that you are offering the best experience to all.

Internal Audits with our Mobile App

Checkpoints, Record Keeping and Corrective Actions All In One

Starting shift checks, monthly checks, corporate checks, any kind of audit that needs to be performed can be completed online in our app.  The information is then stored aggregated in our portal for easy record keeping and recalling information.  Depending on the results of predefined questions, the system will instantly create an action plan and issue the corrective action to the responsible party.

Viewing and comparing results over time, across locations or departments, has never been easier with our reporting software built into the portal.  Customized logins allow users to view the information that is relative to them and build a hierarchy of accessibility.

By having the audits available through our app:

• Users will no longer need a pen and paper and results will not need to be filled and kept
• Users can use their own phone or tablet, or the locations device with each user's personal login details provided to them
• The corrective actions will be issued as an email, or notification to the user through the app via their personal login, no need to follow up or assign
• You can view the results anytime in real-time through the app
• You can view the corrective actions anytime in real-time through the app