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Asset Evaluations

Your brand promise is only as strong as every location delivering it.

Asset evaluations give you a ground-level view of how each site, team, or process is performing — not just in service, but in brand consistency, operations, compliance, and employee engagement. Our trained evaluators and auditors provide detailed, unbiased reports so you can protect what makes your brand great.

What We Do

Every asset evaluation program includes:

On-site or virtual evaluations (by our qualified evaluators)

Custom Survey forms aligned with your brand standards, SOPs, and goals

Secure, real-time dashboards for tracking performance trends

Recommendations and action planning tools

Benchmarking across regions, teams, and timeframes

Optional employee engagement surveys and NPS (Net Promoter Score) tracking

Choose Your Program Style

Brand Standards Audits

Measure consistency across locations — from signage and displays to service, compliance, and employee experience.

Internal Operations Audits

Our revealed evaluators complete structured reviews with your team, focusing on procedural compliance, training, and operational health.

Hybrid Mystery + Operational

Combine customer-facing mystery shopping with internal evaluations to get a 360° view of your performance.

Let’s build an asset evaluation program that keeps every location on brand, on point, and fully aligned.

Let’s Take a Closer Look

What We Evaluate

Brand Consistency

Visual branding, signage, displays, uniforms, store layout, and service tone.

Cleanliness & Maintenance

Interior/exterior upkeep, washroom standards, maintenance readiness.

Inventory & Merchandising

Stock rotation, promotional displays, pricing accuracy, planogram compliance.

Staff Behaviour & Training

Greeting standards, upselling, compliance with SOPs, and employee engagement indicators.

Process & Compliance

Health and safety protocols, documentation accuracy, legal requirements.

Integrity & Security

Risk areas, staff conduct under low supervision, security checkpoints.

Let’s build an asset evaluation program that keeps every location on brand, on point, and fully aligned.

Let’s Take a Closer Look

Unlock the Data Behind Every Customer Experience

Get a Quote Today

Proud Partners in Doing Things Right

We work with industry-leading organizations that champion high standards in customer experience and mystery shopping. Because doing it right matters.

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