How To Become A Mystery Shopper
We're Searching For Mystery Shoppers / Secret Shoppers In Canada And The US!
Shoppers Confidential, based in Toronto, is always looking for GREAT shoppers to join our team and complete mystery shopping and secret shopping missions!
Our unique services are customized to meet the client's needs, and we need shoppers of all demographics from all over North America to help meet those needs, and you get paid to do it!
Shoppers Confidential believes in collaboration and networking with our Shoppers and gaining insights and feedback from the industry through the shoppers' perspective.
For these reasons, we are proud to be members of the iShop Community and the MSPA Field Talent Hubs to work and connect with shoppers and field workers within the industry to improve our processes and approach.
Why sign up with Shoppers Confidential?
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We are a BBB-accredited business with an A+ rating
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We are a member of the MSPA (Mystery Shopping Providers Association)
- Registering with us is 100% FREE. We never charge you to be a mystery shopper with us, ever.
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We are also Members of the iShop Community and Canadian Franchise Association
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We have many opportunities for you to choose from in the automotive, retail, hospitality, and entertainment industries and so much more!
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You can get FREE* meals, merchandise, event tickets or services
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Get paid to shop
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Become an expert shopper! Learn about what to ask for and what should be included in your report
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Reports and surveys are easy and done online for your convenience
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Help and reference documents are available 24/7 in our shopper portal
*reimbursed once your report is submitted and accepted
Mystery Shopper / Secret Shopper Requirements
- Fluent in English
- Fluent in French for French assignments
- The ability to remember details accurately and objectively
- Must have access to a computer with a current web browser and email
- A smartphone with the ability to take Geo-located photos
- The ability to provide detailed reports beyond ‘yes’ & ‘no’
- A PayPal© account (shoppers are paid only via PayPal©)
TABLE OF CONTENTS
Mystery Shopper FAQ
Frequently Asked Questions About Mystery Shopping & Shoppers Confidential
Click on the button below to start the signup process. Once your application has been submitted it will be reviewed and an email with next steps will be sent to you shortly
No.
We will never ask you to pay to sign up for a Mystery Shop.
We pay and/or reimburse you for completing assignments as per our instructions.
Mystery Shoppers or Secret Shoppers should never have to pay any mystery shopping company.
We review all applications and accept shoppers based on the information provided. This is why it’s imperative to carefully read the questions on the application before replying. All applicants must pass our Certification Program before they can apply for or complete any open opportunities.
Some jobs may specify a demographic they are looking for, in this case, a shopper must meet the criteria to apply.
Paypal© is an online service that allows the transferring of payments through a secure website. We pay via Paypal, and the service will notify you when the money has been sent.
For those who do not have a PayPal account, PayPal will give you the steps to open one. Creating an account is easy and free. Once a job is completed you can transfer the money directly to your bank account.
Please make sure you sign up for PayPal with the same email address as registered with Shoppers Confidential. We issue payment on the 15th day of the following month. If you complete a job on May 28th, we pay June 15th.
This depends on the assignment, and how much effort is involved in completing the shop. Typically, shoppers receive payments of $15-$50 per assignment, plus any expenses noted in the assignment to be incurred are reimbursed. Other shops may ‘pay’ in reimbursements, such as free bowling, or a cruise vacation.
We pay our shoppers on the 15th of the following month and the last day of the month in which shops were successfully completed (or the next business day).
There is at least a 14-day buffer between your approved submission and your payment.
For example, shops submitted and approved between the 1st and the 15th will be paid on the last day of the month (or the next business day). Shops submitted and approved between the 16th and the last day of the month will be paid on the 15th of the following month (or the next business day).
You can visit our Pay Policy Page for more details.
Emails are received notifying you of shops available in your area. It is recommended to regularly check the Shoppers area of our website to manually search for assignments.
You will be notified via email if you have been awarded the shop. Please do not proceed and complete an assignment until you have received a confirmation email.
Not following assignment instructions is the most significant reason for not being paid/reimbursed for a shop. You must…
- Complete shops within the specified date(s) and timeframe.
- Follow through on all scenarios provided in your instructions.
- Submit truthful information and details.
- Submit all required attachments, photos and documents as required.
- Get the employee's name who assisted you, or your shop will not be valid.
- Take any measure necessary to ensure your identity as a shopper is not revealed.
- If a client rejects your report, you will not be compensated. A client may reject a shop for not following instructions or providing incorrect information about your mission.
All shop results must be submitted online within 12 hours of completing the shop, or you will not be paid.
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Mystery Shopping Updates
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Shoppers Confidential Inc 2024